Exchanges or Returns

Murphy Door reserves the right, in its sole discretion, to allow you to return the Products upon written agreement between you and Murphy Door, and upon the terms and conditions set forth in such written agreement, with exception of Custom Made Doors. Under no circumstance will Custom doors be considered for return or refund. In the event such an agreement is made, you acknowledge that it is your responsibility to repackage, or pay to repackage, the Products in exactly the same manner as the Products were packaged when you received them, including preparation for palletized shipment. All shipping and packaging expenses for return and reshipment will be your sole responsibility. It is recommended that you insure the Products for full value during shipping, as you will be responsible for any loss or damage that occurs in transit. You acknowledge that any and all such damages, upon reasonable inspection by Murphy Door, will be charged to your account by the method of payment you used to purchase the Products. If that method is insufficient, any remaining amounts will be billed directly to you and payable on receipt of invoice.

If you have any further questions, please contact us at 888-458-5911 or email help@murphydoor.com.